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provides a comprehensive, integrated, global assistance offering to support the medical, security and travel assistance needs of business travellers, expatriates and local nationals wherever they may be located globally. The service, available 24/7, provides a single number to call to gain immediate access to expertise, advice and help on the ground.

Our Travel Assistance service provides immediate access to our dedicated team of highly experienced travel assistance coordinators. These coordinators provide a comprehensive range of travel assistance services including:

  • Embassy referrals and visa assistance
  • Lost passports, lost tickets and lost baggage assistance
  • Emergency document delivery
  • Lost wallet and credit card support
  • Emergency cash advance
  • Legal referrals
  • Emergency message relay
  • Emergency travel bookings and arrangements
  • Emergency hotel arrangement and payment
  • Airport/port assistance
  • Arrangement of interpreters